As her tears flowed, so did her story.
They were seated together on a bench near the gift shop at Lakeland Medical Center. Lyn Wigley, who lived near Chicago, had been camping out in the small family room near the Critical Care Unit (CCU) for more than a week. Her brother-in-law was in a near fatal auto accident and was being closely cared for.
Elizabeth Boniface, Manager, Patient Care Services Flex Pool, happened to be sitting beside Lyn, listening to her story.
Lyn's tears were not about...